NEEWER Flash APP Privacy Protection Policy
Updated: June 11, 2026
Effective: June 11, 2026
Thank you for choosing to use software developed and operated by Shenzhen Neewer Technology Co., Ltd. (hereinafter referred to as "we" or "NEEWER Flash") and/or its affiliates. This Policy applies only to products or services related to the NEEWER Flash APP.
We have established a dedicated communication channel for personal information protection. If you have any questions, comments, or suggestions regarding this Policy or personal information protection, you may contact us via the following email:
Mailing Address: Room 3001, Office Building, Yuecai City (North Plot), No. 3008 Taibai Road, Dongxiao Community, Dongxiao Street, Luohu District, Shenzhen, China
Postal Code: 518001
Email: NEEWER Flash.privacy@xydglobal.com
Special Notice:
Before using the "NEEWER Flash APP," please be sure to carefully read this Policy. NEEWER Flash will protect the personal information collected during your use of any part or all of the "NEEWER Flash APP" in accordance with relevant laws and regulations. Important provisions in this Policy that are (potentially) closely related to your rights and interests are highlighted in bold to draw your special attention, and you should review them carefully.
I. Scope of Application of This Policy
The software developed and operated by NEEWER Flash or its affiliates to which this Policy applies includes but is not limited to: the NEEWER Flash APP mobile application client (including the NEEWER Flash APP mobile client running on Android and iOS systems).
II. Definitions
1. Personal Information: refers to various information recorded by electronic or other means relating to an identified or identifiable natural person, excluding information after anonymization.
2. Sensitive Personal Information: refers to personal information that, once leaked, illegally provided, or misused, may endanger personal and property safety, and is highly likely to cause damage to personal reputation, physical and mental health, or discriminatory treatment. We will prominently mark specific Sensitive Personal Information in bold in this Policy.
3. Deletion of Personal Information: refers to the act of removing personal information from systems involved in the realization of daily business functions, so that it remains unsearchable and inaccessible.
4. Anonymization of Personal Information: the process by which personal information is technically processed so that you cannot be identified and the processed information cannot be restored.
5. NEEWER Flash APP Mobile Application Client: refers to mobile application software (APP) running on Android and iOS operating systems.
III. What Information Do We Collect and How Do We Use It?
In order to provide services to you, the NEEWER Flash APP may need to request the following permissions from you within the necessary scope. Please be assured that the NEEWER Flash APP will not enable these permissions by default; they will only be accessed when necessary to realize specific services/functions after your separate consent. Even after your authorization, if we can access your corresponding permissions, we will only access them within the scope of your authorization and obtain corresponding information (if involved); and you may withdraw your authorization at any time. After you withdraw your authorization, we will stop accessing the corresponding permissions and will no longer be able to provide you with certain services corresponding thereto, but this will not affect your enjoyment of other services we provide. See the List of App Permissions.
We collect and use your personal information for the following purposes described in this Policy:
1. Registering as Our User
To help you become our user, i.e., to complete the creation of an account so that we can provide you with registered user services. When you register using an email address, you need to provide us with your email address and password. We use such information to send verification code information for you to submit to verify whether your identity is valid.
You acknowledge that we collect your email address to authenticate your user identity when you log in to your NEEWER Flash account. If you do not provide such information, you may not be able to normally use our registered user services.
2. Improving Account Information
During your use of various services provided by NEEWER Flash, you may improve basic information such as avatar, nickname, gender, occupation, and country to obtain better services and experience. If you do not provide it, it will not affect the basic functions of your NEEWER Flash account.
3. Problem Feedback
When you use the "Feedback & Suggestions" function in our products, we will collect your device information, the email address you provide in feedback, problem description, and images or videos of the problem phenomenon. The purpose of collecting such information is to analyze and locate the cause of the problem. The purpose of collecting your contact information is for follow-up visits to understand whether the problem has been completely resolved, or to contact you and ask you to supplement other necessary information.
4. Cloud Services Provided to You
The NEEWER Flash APP provides users with free cloud service space. When you use the "Cloud Service" function of our products, we will collect your scene information, device information, groups, favorites, and other information and store them directly on servers. The purpose of collecting this information is to facilitate your login and synchronization of relevant data across different terminal devices. You have the right to decide whether to use the cloud service function. NEEWER Flash acts only as a technology provider and will not use any information you submit to the cloud service in any way on its own without your permission.
The above functions may require you to enable your network permission and WIFI status permission in your device for us to collect and use the information involved in these functions.
IV. How We Share, Transfer, and Publicly Disclose Your Personal Information
1. Sharing
To ensure the provision of the services described in the purposes of this Privacy Policy to you, and subject to the principles of "lawfulness and legitimacy, minimum necessity, and clear purpose," we may share necessary personal information with third parties such as partners, including:
1) Disclosing your personal information to third-party service providers that provide certain business-related services to us, such as website hosting, data storage facilities, customer support services, email delivery services, and other similar services, so as to ensure that they can provide services to us.
2) Disclosing your personal information to subsidiaries or affiliated companies under the company for regular business activities.
2. Transfer
We will not transfer your personal information to any company, organization, or individual outside our affiliates, except in the following circumstances:
1) With your prior express authorization or consent;
2) To satisfy the requirements of laws and regulations, legal procedures, mandatory government requirements, or judicial rulings;
3) If we or our affiliates are involved in transactions such as merger, division, liquidation, acquisition or sale of assets or businesses, your personal information may be transferred as part of such transactions. We will ensure the confidentiality of such information at the time of transfer and require the new company or organization holding your personal information to continue to be bound by this Policy; otherwise, we will require such company or organization to seek your authorization and consent again.
3. Transfer of Personal Information Outside Your Jurisdiction
If we need to transfer personal information outside your jurisdiction, whether to our affiliates (which may include communications, technology, or cloud service companies) or third-party service providers, we shall transfer the relevant information in accordance with applicable laws. In particular, to ensure that all such content transmissions comply with applicable local data protection laws, we will implement appropriate security safeguards. In accordance with regulations, you will have the right to know the appropriate protective measures taken by NEEWER Flash for the transfer of your personal information.
NEEWER Flash is a global company headquartered in China. In accordance with applicable laws, we may transfer your personal data to any subsidiary and related company of NEEWER Flash worldwide so that such information is processed in compliance with this Privacy Policy. We may also transfer your personal data to our third-party service providers, which may be located in countries or regions outside the European Economic Area (EEA).
Whenever NEEWER Flash shares personal data from the European Economic Area with a third party, whether or not such third party is an entity outside the European Economic Area, we will share the relevant information in accordance with the EU Standard Contractual Clauses or any other safeguards provided in the General Data Protection Regulation.
NEEWER Flash may use overseas facilities operated and controlled by NEEWER Flash to process or back up your personal information. We currently have data centers in Shenzhen and the United States. Such overseas jurisdictions may or may not have provisions similar to the data protection laws in your jurisdiction. You understand that applicable data protection laws present different risks, and we may transfer and store your personal information in our overseas facilities; however, this will not change our full commitment to protecting your personal information in accordance with this Privacy Policy.
4. Public Disclosure
We will publicly disclose your personal information only in the following circumstances:
1) With your express consent;
2) Based on mandatory requirements of laws and regulations, legal procedures, litigation, or government authorities.
5. Exceptions to Prior Authorization and Consent for Sharing, Transferring, and Disclosing Personal Information.
V. How We Protect and Store Your Personal Information
We will strictly comply with relevant laws and regulations on the processing of personal information and strive to use industry-standard security safeguards to protect your personal information, preventing unauthorized access, public disclosure, use, modification, damage, or loss of your personal information. The security safeguards we adopt are as follows, but please also understand that no security measure can be flawless:
1. When you send or receive information to or from our servers, we ensure that it is encrypted using Transport Layer Security (TLS) and other appropriate algorithms.
2. Your personal information is all stored on secure servers and protected in controlled facilities.
3. We will conduct due diligence on third-party partners to ensure that they have the ability to protect your personal information. We will also implement appropriate contractual restrictions and, where necessary, conduct audits and assessments to check whether third parties have adopted appropriate security standards.
We will from time to time revise and improve the above measures and management methods to enhance overall security.
VI. Your Rights
We attach great importance to your management of personal information and make every effort to ensure your exercise of rights to access, copy, correct, supplement, delete, and withdraw consent and authorization regarding personal information.
1. Changing or Withdrawing the Scope of Authorization
You may turn off relevant permissions in the operating system settings of the device itself to change the scope of consent or withdraw your authorization. After you withdraw your authorization, we will no longer collect information related to that permission.
2. Your Right to Access and Correct Personal Information
You may access your account information (such as avatar, nickname, occupation, gender, and country) and correct your personal information through the NEEWER Flash APP mobile application client [Personal Center - Personal Information].
3. Canceling Your Account
You may apply to cancel your account through the NEEWER Flash APP mobile application client [Personal Center - Settings - Account & Security - Cancel Account] according to the prompts.
Before your account is canceled, we will verify your personal identity and help you complete the cancellation. You acknowledge and understand that account cancellation is irreversible. After your account is canceled, we will delete or anonymize the relevant information about you.
VII. Protection of Children's Personal Information
This application is for adults only. If you are a child, your parent or guardian must consent to your use of this application and agree to the relevant application service terms. Parents and guardians should also take appropriate precautions to protect children, including supervising their use of this application.
In cases where children's personal information is collected with the consent of a parent or guardian, we will use or publicly disclose such information only where permitted by law, with the express consent of the parent or guardian, or as necessary to protect the child.
Although local laws or customs may define a child differently, we regard anyone under the age of 14 as a child.
VIII. How This Policy Is Updated
1. To provide you with better services and as our business develops, the provisions of this Policy may be modified from time to time, but without your express consent, we will not reduce the rights you are entitled to under this Policy.
2. After this Policy is updated, we will display the revised Policy to you in the form of push notifications or pop-ups when you log in and when the version is updated, so that you can learn the latest version of this Policy in a timely manner.
Thank you for taking the time to read our Privacy Policy!
Appendix 1: List of App Permissions
To provide services to you, we may request or use relevant operating system permissions. The following list explains the relevant operating system permissions that may be requested or used. You can manage the relevant permissions according to your actual needs.
1. Android
Permission Type: Camera
Permission Name: Camera Permission
Purpose of Use: Obtain your camera permission to take photos for uploading or changing avatars and feedback images.
Information Involved: Images, files, and other information
Whether Prompted: Pop-up prompt when actively used by user
Whether It Can Be Disabled: Yes
Permission Type: Album
Permission Name: Album Permission
Purpose of Use: Obtain your album permission to select images from the album for uploading or changing avatars and feedback images.
Information Involved: Images, files, and other information
Whether Prompted: Pop-up prompt when actively used by user
Whether It Can Be Disabled: Yes
Permission Type: Microphone
Permission Name: Microphone Permission
Purpose of Use: Obtain your microphone permission to receive on-site audio in real time to implement the audio-synchronized light effect function.
Information Involved: Audio information
Whether Prompted: Pop-up prompt when actively used by user
Whether It Can Be Disabled: Yes
Permission Type: Bluetooth
Permission Name: Bluetooth Permission
Purpose of Use: Obtain your Bluetooth permission to implement functions such as adding and connecting devices via Bluetooth.
Information Involved: Bluetooth, location (Android 12 system), and other information
Whether Prompted: Pop-up prompt when actively used by user
Whether It Can Be Disabled: Yes
Permission Type: Location
Permission Name: Location Permission
Purpose of Use: Obtain your location permission to implement functions such as discovering and connecting nearby Bluetooth devices.
Information Involved: Location (Android 11 and below systems) and other information
Whether Prompted: Pop-up prompt when actively used by user
Whether It Can Be Disabled: Yes
Permission Type: Network Access
Permission Name: INTERNET Network Access
Purpose of Use: Used for network communication between the app and server to implement functions such as login, cloud synchronization, and Wi-Fi configuration.
Information Involved: Network information
Whether Prompted: Built-in declaration
Whether It Can Be Disabled: No
2. iOS
Permission Type: Camera
Permission Name: Camera Permission
Purpose of Use: Obtain your camera permission to take photos for uploading or changing avatars and feedback images.
Information Involved: Images, files, and other information
Whether Prompted: Pop-up prompt when actively used by user
Whether It Can Be Disabled: Yes
Permission Type: Album
Permission Name: Album Permission
Purpose of Use: Obtain your album permission to select images from the album for uploading or changing avatars and feedback images.
Information Involved: Images, files, and other information
Whether Prompted: Pop-up prompt when actively used by user
Whether It Can Be Disabled: Yes
Permission Type: Microphone
Permission Name: Microphone Permission
Purpose of Use: Obtain your microphone permission to receive on-site audio in real time to implement the audio-synchronized light effect function.
Information Involved: Audio information
Whether Prompted: Pop-up prompt when actively used by user
Whether It Can Be Disabled: Yes
Permission Type: Bluetooth
Permission Name: Bluetooth Permission
Purpose of Use: Obtain your Bluetooth permission to implement functions such as adding and connecting devices via Bluetooth.
Information Involved: Bluetooth and other information
Whether Prompted: Pop-up prompt when actively used by user
Whether It Can Be Disabled: Yes
Permission Type: Location
Permission Name: Location Permission
Purpose of Use: Obtain your location permission to implement functions such as Wi-Fi device configuration under a unified local area network by obtaining the Wi-Fi list.
Information Involved: Location (iOS 13 and above systems) and other information
Whether Prompted: Pop-up prompt when actively used by user
Whether It Can Be Disabled: Yes
Permission Type: Local Network
Permission Name: Local Network Access Permission
Purpose of Use: Used for network communication between the app and server to implement functions such as login and cloud synchronization.
Information Involved: Network information
Whether Prompted: Built-in declaration
Whether It Can Be Disabled: Yes